AI Social Share

Support

For setup, billing, connection, or delivery help, email support@fleeta.co.uk. Include the shop’s *.myshopify.com domain and the time of the event, but never send access tokens, passwords, or private customer data.

Before contacting support

• Open the app from Shopify Admin so it can establish a secure session.
• Check Destinations for a reconnect notice.
• Check History for a clear held, failed, or uncertain status.
• For a delivery marked Needs review, check the provider for the exact post, then use History to confirm whether it was posted or no post was created. Resolving it does not retry the delivery.
• Confirm that a product is active and published to the Online Store, or that an article is publicly published.

Provider notes

Facebook automation publishes only to enabled Pages. LinkedIn Company Page posting is manual from the Composer: select one or more eligible Pages, review the editable commentary, and click Post now.